HQ Gift Cards - Gift Card innovation and expertise
HQ Gift Cards is the industry leader in gift card financial controls and program management services. We help companies gain greater gift card operational control, lower costs and increase revenue through a suite of services that work seamlessly together.
Our focus on multiple-merchant and multiple-product gift card solutions lets us concentrate on a continuous cycle of innovation — and we lead the way in delivering new and better functionality to the companies we serve.
In the shopping center industry and other environments like casinos, resorts, franchises and multiple, unrelated retailers, complex POS structures are common. Multiple-product programs can support the sale of separate gift card products, such as a mall gift card plus a proprietary retail card, when offered for purchase from a single location.
In association with issuers, processors, aggregators and other partners, we offer clients a broad range of financial, operational, selling and marketing services to address their needs for back-end program set-up, operational support and long-range sales success.
Contact HQ today to discuss how we can put our services to work for your company.
HQ Services
Mouse-over the titles on the image
to the right for a brief description
of HQ's family of services.
Integrated Payments
Combining payment processing with the gift card purchase eliminates the risk that a payment will be forgotten or mischarged. Card activation is not complete without proper payments authorization.
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Card Production
HQ designs and produces innovative and cohesive packaging, marketing and card materials, adding value with forecasting, warehousing, inventory management, shipping and tracking services. Our premium packaging options offer a strong revenue source for our clients.
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Packaging
HQ designs and produces innovative and cohesive packaging, marketing and card materials, adding value with forecasting, warehousing, inventory management, shipping and tracking services. Our premium packaging options offer a strong revenue source for our clients.
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Marketing Collateral
HQ designs and produces innovative and cohesive packaging, marketing and card materials, adding value with forecasting, warehousing, inventory management, shipping and tracking services. Our premium packaging options offer a strong revenue source for our clients.
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Promotion & Loyalty
HQ facilitates innovative and cutting-edge promotional and loyalty applications for multiple-merchant gift cards.
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Call Center
HQ's call center provides toll-free card seller
help for POS troubleshooting and service interruption escalation for clients needing centralized multiple-product support.
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Training
HQ provides gift card seller and/or merchant training with three available options:
- Train-the-trainer
- Collaborative web-based training
- On-site training
Distribution
HQ facilitates the introduction of third-party retail, dining and experiential gift cards into clients’ multiple-merchant selling channel as well as the integration of client products into the supermarket and drug store cycle.
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Kiosks
Kiosks provide a valuable self-service gift card sales solution. HQ oversees the development
and manufacturing of vending units to support high-volume mall needs.
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Inventory Management
Our web-based, state-of-the-art reporting system delivers robust functionality and powerful accounting, sales and inventory management data for multiple products from a single access point.
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Enhanced POS
HQ's many gift card services require a point-of-sale (POS) management system with multi-functionality, so we license UltraPoS® Plus. A robust driver of gift card sales and activation,
the ‘plus’ comes from the host of valuable features we add.
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Reporting
Our web-based, state-of-the-art reporting system delivers robust functionality and powerful accounting, sales and inventory management data for multiple products from a single access point.
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Reconciliation
Our patent-pending reconciliation software delivers independent checks-and-balances:
- Cash and credit payments match card loads
- Applicable purchase fees are applied, credited and received at the bank
- Gift cards are accurately loaded and settled
Integrated Payments
Combining payment processing with the gift card purchase eliminates the risk that a payment will be forgotten or mischarged. Card activation is not complete without proper payments authorization.
Click to learn more
